Form Owners and Form Admins have the ability to pause new or all submissions for published forms. This can be helpful in processes with a deadline or if you are making significant changes to your form and need to prevent new requests temporarily. 

This article will cover the following actions:

• How to pause your form
• How to active your form
• How to archive your form

How to pause your form

1. Navigate to your Form Settings page
2. Under the Form Management section, locate the Activate, Pause, and Archive option, and click the Edit button
   
   
3. There are two options to pause your form:
   • New submissions are not accepted- This option will only prevent new requests, but pending submissions can still be approved and completed. 
   • All pending and new submissions are on hold- This option will prevent new and pending submissions from moving forward.
     
4. Once you select your pause option, you will have the option to customize the Paused Status Message. 
   
5. Click the Update button to pause your form. 
   • Staff with access to the form will see a banner on the folder and responses page indicating the form is paused. 
     
   • Initiators attempting to submit a form will see the Paused Status Message. You can preview this message by clicking the Preview Initiator Page link
     

How to Activate your form

1. For forms that have been Paused or Archived, navigate to the Settings page
2. Under the Form Management section, locate the Activate, Pause, and Archive option, and click the Edit button
3. Choose the Active option and click the Update button
   
   

Your form is now active to receive new requests and continue the approval process. 

How to Archive your form

1. Navigate to your Form Settings page
2. Under the Form Management section, locate the Activate, Pause, and Archive option, and click the Edit button
3. Choose the Archived option and click the Update button. Once your form is archived initiators and approvers will no longer be able to submit forms.
   
   • Staff users who have access to this form can find the form under their Archived folders section on their manage forms page. 
     
   • Initiators attempting to submit a new form will see an error message. This message can't be customized at this time. 
     
     

Note: The archived form status can also be updated from the folder's dropdown options. Staff users will see these updates If you are a Form Owner or Forms Admin and archive a folder from this menu.