Form Owners and Form Admins have the ability to pause new or all submissions for published forms. This can be helpful in processes with a deadline or if you are making significant changes to your form and need to prevent new requests temporarily.
This article will cover the following actions:
How to pause your form
- Navigate to your Form Settings page
- Under the Form Management section, locate the Activate, Pause, and Archive option, and click the Edit button
- There are two options to pause your form:
- New submissions are not accepted- This option will only prevent new requests, but pending submissions can still be approved and completed.
- All pending and new submissions are on hold- This option will prevent new and pending submissions from moving forward.
- Once you select your pause option, you will have the option to customize the Paused Status Message.
- Click the Update button to pause your form.
- Staff with access to the form will see a banner on the folder and responses page indicating the form is paused.
- Initiators attempting to submit a form will see the Paused Status Message. You can preview this message by clicking the Preview Initiator Page link
- Staff with access to the form will see a banner on the folder and responses page indicating the form is paused.
How to Activate your form
- For forms that have been Paused or Archived, navigate to the Settings page
- Under the Form Management section, locate the Activate, Pause, and Archive option, and click the Edit button
- Choose the Active option and click the Update button
Your form is now active to receive new requests and continue the approval process.
How to Archive your form
- Navigate to your Form Settings page
- Under the Form Management section, locate the Activate, Pause, and Archive option, and click the Edit button
- Choose the Archived option and click the Update button. Once your form is archived initiators and approvers will no longer be able to submit forms.
- Staff users who have access to this form can find the form under their Archived folders section on their manage forms page.
- Initiators attempting to submit a new form will see an error message. This message can't be customized at this time.
- Staff users who have access to this form can find the form under their Archived folders section on their manage forms page.
Note: The archived form status can also be updated from the folder's dropdown options. Staff users will see these updates If you are a Form Owner or Forms Admin and archive a folder from this menu.