You can customize the emails approvers see when they get a notification to approve/review a form. You need to be a Form Owner or Form Admin to customize the approver email template.
Note: This setting affects all users and recipients of this form.
How to customize the approver email
- Log into your account.
- Navigate to your form's responses page for the form you are customizing.
- Click on Settings.
- Next to Approver Email, click Edit.
- You can update the Email Subject, Email Body, and Allow Replies for the Approver Email. To learn more about what each of these means, see here.
Note: {recipient} in the email subject and body corresponds to the Email Information, which can display specific information for each submission. For more details on how to customize {recipient}, see this guide.
- Click Update email template to save any changes you've made to the template.
Things you can customize
- Updates to the Email Subject changes the title of the email. This is the preview people see before they click into the email.
- Updates to the Email Body changes the content of the email. This is the content people see when they click to see the email.
- Changing Allow replies allows you to specify if replies to the email should be sent the original sender.
- When Allows replies are checked, the approver can reply directly to the form owner (for group forms) or previous approver (for routed forms)
- When Allow replies is not checked, approvers can not reply directly to the form owner or previous approver.